Privacy policy

Privacy Policy

Last Updated: April 20, 2026

At elfbarsgvape.com, your privacy is our priority. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or use our services (the "Services").

1. Information We Collect

To provide a seamless shopping experience, we collect the following types of information:

  • Identity & Contact Data: Name, shipping address, billing address, phone number, and email address.

  • Transaction Details: Items viewed, cart history, purchase records, and data related to returns or exchanges.

  • Technical Data: IP address, browser type, device information, and cookies to improve site functionality.

2. How We Use Your Information

We process your data based on the necessity to fulfill our contract with you and for legitimate business interests:

  • Order Fulfillment: Processing payments, managing shipping/logistics, and handling exchange requests.

  • Direct Communication: Providing real-time customer support and order updates, primarily facilitated via WhatsApp for efficiency.

  • Security & Fraud Prevention: Monitoring transactions to protect against potential risks and unauthorized access.

  • Operational Improvements: Analyzing site analytics to optimize our product selection and user interface.

3. Third-Party Disclosures

We respect your data and do not sell your personal information. We only share data with essential service providers:

  • E-commerce Platform: We are powered by Shopify, which securely processes your data on our behalf.

  • Logistics Partners: Your contact and shipping details are shared with our local Singapore courier partners to ensure timely delivery.

  • Legal Compliance: We may disclose information if required to comply with Singapore laws, regulations, or to protect the safety of our community.

4. Your Rights & Data Security

  • Your Rights: You have the right to access, correct, or request the deletion of the personal data we hold about you.

  • Security Measures: We implement industry-standard encryption and security protocols. However, please note that no electronic transmission is 100% secure. By using our Services, you acknowledge these inherent risks.

5. Contact Information

For any inquiries regarding your data or to exercise your privacy rights, please contact our Data Protection Officer (DPO). WhatsApp is the recommended channel for the fastest response.

  • WhatsApp Support: wa.link/mvapesg

  • Email: dawn83684@gmail.com

  • Registered Office: 432A Bukit Batok West Avenue 8, Singapore, 651432